SundanceNow

HOME | | A-Z | MOST WATCHED | BLOG | DOC CLUB
HELP
facebook   twitter   YouTube

FAQ's




If I rent a movie, how long do I have to watch it?

You can access the movie you rented for 24 hours after you complete your order. During that time you can watch it as many times as you like and you can begin viewing it right away.

What are the minimum system requirements for playing a movie from SundanceNow?

    Minimum Windows Requirements
  • Intel Pentium 4 2.33GHZ or equivalent processor with a minimum of 512MB of memory
  • Microsoft Windows XP SP2 or Microsoft Windows Vista, or Windows 7
  • Internet Explorer 6.0 with Service Pack 2 or above, or Firefox 2.5 or above:
    - IE: http://www.microsoft.com/ie
    - Firefox: http://www.mozilla.com/firefox
  • Adobe Flash Player 10.0 or above: http://www.adobe.com/products/flash/about/
  • Sufficient Internet connection bandwidth, 800kbps or higher for smooth playback experience
  • Free hard disk space: 300 MB
  • Video adapter and monitor: Super VGA (1024x768) or higher.
    Minimum Mac Requirements
  • PowerPC G3 600 MHz
  • Pentium III 1GHz
  • Mac OS X 10.4+
  • Macromedia Flash Player 10.0: http://www.adobe.com/products/flash/about/
  • Firefox v2.5+: http://www.mozilla.com/firefox or Safari v4.0+
  • Internet connection bandwidth: 750 kbps (DSL/Cable or higher) minimum, or higher recommended.
  • Free hard disk space: 300 MB
  • adapter and monitor: Super VGA (1024x768) or higher

Can I download the movie I rented?

Yes you can either watch the movie via streaming if you are in a location where you are connected to the internet or you can download the movie so you can watch it anywhere, regardless of your connection. It's entirely up to you and both options are the same price.

Are you going to be adding more films to the service?

Yes, we are working hard to identify many more great films from around the world for SundanceNow. If you become a registered member and click the box to receive our newsletter you'll be alerted as new titles become available. We also hope you will make suggestions and recommendations to our staff for additional films you'd like to see on SundanceNow.



Chat
Click the button to chat live with a representative anytime between 9AM and Midnight ET.


Email
Send us an email anytime day or night and we'll get you an answer.
sundancenow@neulion.com
HELP ABOUT US